Las Americas Airport Arrivals (SDQ)

Flight Arrivals at Las Americas Airport

Upon arrival at Santo Domingo’s Las Américas International Airport (SDQ), please retrieve your luggage and other personal belongings at the designated Baggage Claim area at the terminal.

In the case of missing baggage, passengers may approach the nearest Visitor Information Desk.

You can also leave a message with the passenger’s full name, email, phone number, and a brief description of the lost item(s).

Lost or damaged luggage can be reported at the Lost and Found Office at +1-809-947-2225 or +1-809-947-2297.

Note: Ideally, airports will keep all items for some time. After a specified time period, the property will be deemed abandoned.

Wi-Fi at Las Américas International Airport

Free Wi-Fi is available at the airport. Connect to the “Vinci Airports WiFi” network. Internet stations are also available.

Transfer Services at Las Américas International Airport

Services to/from SDQ, including rental cars, taxis, shuttles, and rideshares are available from the ground terminal.

The railway station is located downtown. Please check below for the details.

Rental Car Services at Las Américas International Airport

The Car Rental Counters near the airport Baggage Claim area are generally open 24/7, but operation hours may vary.

To speed up the process when picking up your vehicle at the facility, please have your valid driving license, passport, and credit card ready to present at the counter.

As soon as you have submitted any necessary paperwork, someone will bring you your car key and lead you to where your vehicle is stored. See and compare all rental car companies at Las Américas International Airport.

Plan and book your rental car as soon as possible ahead of your trip. Also, check with your rental car company to confirm your reservation ahead of your trip.

Ride Shares at Las Américas International Airport

Rideshares are available outside of SDQ. Passengers will have to request a ride in advance using the service provider’s app.

Taxis at Las Américas International Airport

For taxis to downtown or anywhere on the island, please proceed to the Ground Transportation Center. See more information about taxis at Las Américas International Airport.

A typical taxi fare to downtown Santo Domingo would be around US$ 40.00 or less.

Trains at Las Américas International Airport

Santo Domingo Metro Station provides an extensive network of railway system transportation around the city of Santo Domingo. More information about train services near Las Américas International Airport.

To get there, passengers will need to hail a cab for approximately US$ 35.00.

Buses at Las Américas International Airport

Public transport is available outside of the airport complex. The travel time takes around an hour to downtown. A one-way bus fare is RD$ 50.00 or US$ 1.00. More information about buses to and from Las Américas International Airport.

Hotel Shuttle at Las Américas International Airport

Major hotels in Santo Domingo may provide your party with a shuttle service.

Shuttles pick up passengers at the designated location in front of the terminal.

For convenience, please confirm with your local hotel if this service is available in your accommodation.

Other Services at Las Américas International Airport

ATMs at Las Américas International Airport

There are several ATMs in the Arrivals Hall. The machine takes Mastercard, Visa, Discover, and American Express. Fees may apply.

Check the fee schedule and daily withdrawal limit if traveling internationally. You may also want to notify your bank of your travel plans.

Currency Exchange at Las Américas International Airport

Please look for overhead signs pointing in the direction of the currency exchange center at SDQ.

Note: Currency exchange shops and kiosks in airports are not the best places to exchange money.

For the best rates, try a local bank or a bank ATM to make your currency exchanges.

Nursing Stations at Las Américas International Airport

Nursing mothers who need some privacy may approach the Airport Information Desk for assistance.

Restrooms at Las Américas International Airport

Accessible restrooms and regular restrooms are throughout the airport.

Food and Beverages at Las Américas International Airport

There are food and beverages shops throughout the airport terminals. Most food concessions operate on varying schedules.

Shopping at Las Américas International Airport

Shopping for some souvenirs or gift items is possible at the facility.

Smoking at Las Américas International Airport

At SDQ, a smoking facility is not available inside the terminal building.

Generally, smoking is only permitted in designated areas outside the terminals. When in the facility, please follow smoking regulations at all times.

Lost and Found Section at Las Américas International Airport

For items lost on the aircraft or at the gate area, please contact the respective airlines lost and found.

If you lost an item in any other area at the airport, including the security checkpoints and shuttle buses, please contact the Lost and Found Section at +1-809-947-2225 or +1-809-947-2297.

When leaving your details for lost items(s), please include your full name, contact details, phone, email, and a description of the item(s).

The airport will keep all lost and found items for a considerable time of at least 30 days. After said period, the property will be deemed abandoned.

Please make sure to reach the airport representative at the counter before moving on to your next destination.

Airport Information Desk at Las Américas International Airport

The Airport Information Office can help you obtain valuable guidelines on flights, facilities, and travel options in and around the locality.

Phones: +1-809-947-2225 or +1-809-947-2297.

Please follow the overhead signs to the Information Desk in the lobby.

Pet Relief at Las Américas International Airport

There are safety requirements when flying a pet to another country. Please check with the airline about any restrictions or special rules.

You must also verify whether any health certificates, documents, and/or quarantine are required in the destination country.

When allowed, pets must be carried in containers (kennels) that are strong enough to withstand breaking and prevent escape.

Pet owners have to respect the community rules regarding the movements of pet animals in enclosed public spaces.

All information about the necessary documents needed for your pet may be obtained from your airline.

Baggage Claim at Las Américas International Airport

Please retrieve luggage at your designated Baggage Claim on the Ground Level of the terminal. Carts are available to assist passengers with special needs.

In the case of missing items, contact your respective airline or their airline ticket counter.

Alternatively, get in touch with your travel agent for some assistance as they might have direct access to your service provider.

Lost or damaged luggage can be reported at the Lost and Found Office at +1-809-947-2225 or +1-809-947-2297.

When leaving a message, include your name, email, contact phone number, and a brief description of the lost item(s).

Disabled Passengers at Las Américas International Airport

This international airport in Santo Domingo is fully accessible to passengers with special needs, and wheelchairs are allowed at the gates and aircraft doors.

Travelers with disabilities or medical needs who have questions about the airport policies or procedures at security checkpoints, please call +1 809-947-2225.

Additionally, they may notify the airline, travel agent, ticketing agent, flight attendant, or gate agent when carts, wheelchairs, or medical transportation is needed.

Book flights well in advance and when possible, call the airline directly to ensure that all disability-related needs will be met.

Traveling with passengers with ailments or special needs can be challenging.

When possible, the travel plan should include to and from airport transfers, including transportation options and emergency care, when applicable.

Make these arrangements well in advance to avoid frustration upon arrival in the Dominican Republic.