Las Americas Airport Departures (SDQ)

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Flight Departures at Las Americas Airport

Before exiting your transport vehicle at Las Américas International Airport in Santo Domingo, collect your personal belongings before entering the airport gate.

Additionally, it is ideal for passengers to arrive at the facility at least 90 minutes before their flight schedule or per instruction by the airline carrier.

Parking at Las Américas International Airport

Las Américas International Airport has several open lot parking spaces for its passengers.

However, some parking spaces can get occupied quickly, depending on the time and season.

Please allow plenty of time when traveling with your vehicle to the airport. The facility is generally open 24/7. See more information about short and long term parking at Las Américas International Airport.

Wi-Fi at Las Américas International Airport

At Las Américas International Airport passengers can connect to the “Vinci Airports WiFi” network for free internet access.

Transfer Services at Las Américas International Airport

Passengers with outbound flights can get to the airport on a rental car, taxi, rideshare, and shuttle services.

Generally, the passenger drop-off area is in front of the airport terminal or as directed by signages and ground traffic managers upon entry into the restricted perimeters of the airport complex.

Please follow directions and overhead signs at the facility or as directed by ground transportation traffic personnel.

Rental Car Services at Las Américas International Airport

When ready to return your vehicle to the car rental center, remove all personal items before turning over the rented vehicle to the designated facility.

Allow plenty of time for your drive when returning the vehicle. If you’re not sure where to go, give the rental company a call.

When renting a vehicle, customers must abide by the Terms and Conditions of the rental company at all times. See and compare all rental car companies at Las Américas International Airport.

For item(s) lost and found inside the vehicle, please contact the rental car company directly.

For item(s) left in a rental car center or around this area, report to the Airport Lost and Found Section at the second level of the airport terminal from Monday through Friday, 8:30 AM to 5:30 PM.

Phone: +1-809-947-2225 or +1-809-947-2297.

Ideally, found items will be kept in the Lost Property Office for 30 days.

Ride Shares at Las Américas International Airport

Rideshares are allowed entry into this airport. Passengers will have to request a ride in advance using the service provider’s app.

Taxis at Las Américas International Airport

Taxis are allowed entry into this airport.

A typical taxi fare from downtown would be around US$ 40.00 or less. If traveling from outside of the downtown area, please consult your driver for rates.

In the Dominican Republic, some taxi companies will automatically add a 10% service fee to your final fare.

Make sure you know if it is included already in your final bill. If it's not leaving a gratuity of around 10% is good tipping etiquette.

If the driver did a great job and handled your luggage carefully, consider tipping more. Your driver will certainly appreciate it. See more information about taxis at Las Américas International Airport.

Keep a record of the cab company, vehicle number, and driver's name in case you leave something behind.

Trains at Las Américas International Airport

Trains are located in downtown Santo Domingo. Upon exit from any of Santo Domingo’s metro stations, get a taxi direct to the airport terminal.

Expect to pay about US$ 40.00 or less for this ride. More information about train services near Las Américas International Airport.

Buses at Las Américas International Airport

Public buses are not convenient in this city. It is not advised when traveling to the airport. Consider hiring a taxi or rideshare instead. More information about buses to and from Las Américas International Airport.

Hotel Shuttle at Las Américas International Airport

Major hotels in the city may provide your party with a shuttle service. Shuttles drop passengers direct to the terminal complex.

Please ask for assistance from the front desk office of your hotel accommodation.

Other Services at Las Américas International Airport

ATMs at Las Américas International Airport

There are several ATMs in the Departures Hall.

In this facility, you can use your Mastercard, Visa, Discover, and American Express. Fees may apply.

Some banks provide restrictions when drawing funds from an international location.

Check the fee schedule and daily withdrawal limit. You may also want to notify your bank in advance to make sure of convenient access to your bank account.

Currency Exchange at Las Américas International Airport

Currency exchange services at the airport include selling travelers’ cheques and cash exchanges for local and foreign currencies.

Please look for overhead signs pointing in the direction of the currency exchange center at SDQ.

Note: Currency exchange shops and kiosks in airports are not the best places to exchange money.

For the best rates, try a local bank or your bank card to make your currency exchanges.

Check if your bank offers foreign ATM fee refunds. Not all currency exchanges charge the same rate.

Additionally, consider withdrawing foreign currency from an ATM at your destination, preferably one that is affiliated with your bank to pay the lowest transaction fees.

Nursing Stations at Las Américas International Airport

It appears that there are no designated areas for nursing mothers or special quarters for families traveling with children at the airport.

Nursing mothers who need some privacy may approach the Airport Information Desk for assistance.

Restrooms at Las Américas International Airport

Accessible restrooms and regular restrooms are throughout the airport.

Food and Beverages at Las Américas International Airport

There are food and beverages shops throughout the airport terminals. Most food concessions operate on varying schedules.

Shopping at Las Américas International Airport

Passengers can do some last-minute shopping before departure.

Smoking at Las Américas International Airport

Generally, smoking is only permitted in designated areas outside the terminals. When in the facility, please follow smoking regulations at all times.

At SDQ, a smoking facility is not available inside the terminal building.

Lost and Found Section at Las Américas International Airport

If you lost an item in any other area at the airport, including the security checkpoints and shuttle buses.

Lost and Found Section Phones: +1-809-947-2225 or +1-809-947-2297.

When leaving your details for lost items(s), please include your full name, contact details, phone, email, and a description of the item(s).

The airport will keep all lost and found items for a considerable time of at least 30 days. After said period, the property will be deemed abandoned.

Please make sure to reach the airport representative at the counter before moving on to your next destination.

Ticketing Services at Las Américas International Airport

Please look for overhead signs pointing in the direction of ticketing areas at the terminals in front of the security checkpoint.

Each airline has its operating hours, but typically, airlines open their ticket counters two hours before departure time, even for early morning flights.

Contact the airline directly for fares, ticket purchases, and flight schedules.

Also, consider the advantages of booking a flight ahead of time. All information and ticket purchases can be done directly by the passenger or its representative on the website of your airline.

Airport Information Desk at Las Américas International Airport

The Customer Service Center can assist with your specific concerns. Please follow the overhead signs to the Information Desk in the lobby.

Phones: +1-809-947-2225 or +1-809-947-2297.

Pet Relief at Las Américas International Airport

Before deciding to fly out a pet from the Dominican Republic, check with the airline about any restrictions or special rules.

You must also verify whether any health certificates, documents, and/or quarantine are required in the destination country.

When allowed, pets must be carried in containers (kennels) that are strong enough to withstand breaking and prevent escape.

Pet owners have to respect the community rules regarding the movements of pet animals in enclosed public spaces.

Disabled Passengers at Las Américas International Airport

Travelers with disabilities or medical needs who have questions about the airport policies or procedures at security checkpoints, please call +1 809-947-2225.

Additionally, they may notify the airline, travel agent, ticketing agent, flight attendant, or gate agent when carts, wheelchairs, or medical transportation is needed.

Book flights well in advance and when possible, call the airline directly to ensure that all disability-related needs will be met.

Traveling with passengers with ailments or special needs can be challenging. Make these arrangements well in advance to avoid frustration upon departure.

Finally, please arrive at the airport at least one hour earlier than advised. This will allow time for accommodations to be made and avoid delays through the security gates.

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